Customer Service Training
I help businesses provide consistent, positive service excellence in their workplace. This will ensure an overall result in teamwork, which will create relationships to develop loyal customers, so that they will get repeat business and increased profit, without feeling overwhelmed with effort.
Make a booking for this course
Course Length
ONLINE: 7 Sessions at 1 hour each
Session 2 is 2 hours
Included: Training manual and Certificate of Attendance
Course Location
In person or online Masterclasses/Zoom Webinar.
Training and Consulting can be adapted to each client’s specific needs.
Course Price
Normal Price: R 5997.00 pp or Prices can be customized to business requirements.
By the end of the course, the delegates will have covered the following modules:
- The importance of a positive attitude and how to choose your attitude.
- Your body language and non-verbal body language to build trust with your customer.
- The importance of telephone skills.
- Understand how to be a Service Ambassador.
- Understand what teamwork is and how to implement it.
- Motivational customer service to create loyal customers.
- Handling challenging customers to ensure they return.
- Value of suggestive selling to increase sales.
- Understand cultural differences in the service environment.
- Understanding your customers through personality profiling.
Modules
- Choosing a Positive Attitude
- Body Language: Verbal & Non-Verbal
- Telephone Skills
- Be a Service Ambassador
- Teamwork
- Create Loyal Customers
- Handling Challenging Customers
- Suggestive Selling
- Cultural Differences
- Personality Profiling
What people are saying
Client Reviews
Based on 114 reviews
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I absolutely loved Nicke's "Speak with Confidence" Course.
She is Passionate and Committed to give her students the best experience. I always felt comfortable to ask her any thing and she always got back with good advice.
She made time for each of us and I could feel that she want us all to succeed and made sure that we went away with applied knowledge. Thank you Nicke
She is Passionate and Committed to give her students the best experience. I always felt comfortable to ask her any thing and she always got back with good advice.
She made time for each of us and I could feel that she want us all to succeed and made sure that we went away with applied knowledge. Thank you Nicke
Response from the owner 17:46 23 Apr 25
Oh wow! Thank you Elmarie! I so appreciate your kind words and I loved having you on my course! Your story is so relatable and shows your kind heart. I am looking forward to seeing many more video's online too! 🙂 Loved working with you! Thank you xx 
Nicke is so inspiring. She speaks so well and I feel very honoured to have completed this course with her. She is invested in all of her students success and the content is very valuable.
Response from the owner 10:40 21 Apr 25
Thank you so much Melissa! I have loved working with you! Excited to see all your videos on social media too! Looking forward to watching your success! Thank you for joining me! xx 
Response from the owner 10:41 21 Apr 25
Thank you Niklaas for your 4-star rating! 
5 Stars – Truly Transformational!
Nicke Abrahams’ Speak with Impact for Sales course was life-changing for me. I’ve grown so much through her experience and support. I now speak with confidence and presence—something I never thought possible before this course.
I’ve learned to love my own voice, to pause, breathe, and relax before speaking. These skills have helped me not only in public speaking but also in everyday conversations.
If you’re even thinking about doing a public speaking course, this is the one! It will boost your confidence and self-esteem in the most amazing way. Thank you so much, Nicke, for such a fantastic experience!
Tony Sutil
Nicke Abrahams’ Speak with Impact for Sales course was life-changing for me. I’ve grown so much through her experience and support. I now speak with confidence and presence—something I never thought possible before this course.
I’ve learned to love my own voice, to pause, breathe, and relax before speaking. These skills have helped me not only in public speaking but also in everyday conversations.
If you’re even thinking about doing a public speaking course, this is the one! It will boost your confidence and self-esteem in the most amazing way. Thank you so much, Nicke, for such a fantastic experience!
Tony Sutil
Response from the owner 19:57 16 Apr 25
Baie Dankie Tony! Loved your enthusiasm and passion! It shined brightly week after week! So enjoyed you being on this course! Thank you!! Hope to see you on more courses in the near future. 
I highly recommend the training speaking in public with Nicke! Great content and Nicke's energy as a trainer is the cherry on top! 😁
Response from the owner 19:46 16 Apr 25
Thank you Nadia!! I like being the cherry in top for amazing people like you!! Loved working with you and thank you for joining xx 
Thank you for guiding me in this public speaking journey, making it easy to venture into speaking in front of a screen or camera which for me was challenging but with your teachings I feel confident and able to tackle any public speaking task. Thank you 🙏 I can recommend this course to anyone that wants to learn to speak with impact. 👍
Response from the owner 19:16 16 Apr 25
Thank you so much Sandra! You are a delight to work with and I love seeing how you have worked it on social media! You are amazing!! 
Nicke's training, coaching and ongoing support is amazing. The positivity. support and accountability is exactly what you need to keep focused especially as a business owner. I can not recommend her courses enough.
Response from the owner 19:18 16 Apr 25
Thank you Janice! I am loving working with you too and so glad I met you on Speak with Impact and also loving our weekly accountability! You an incredible lady! Privileged to spend time with you! Thank you again!! 
Dear Nicky,
I wanted to take a moment to express my heartfelt gratitude for the incredible work you've done. Your contribution to the cause was not only concise and to the point, but also of the highest quality - precisely the kind of education that every agent in this field should have access to.
Thank you for going above and beyond with us. Your dedication and effort have made a significant impact, and I'm so appreciative of the extra mile you've traveled to support us.
"Jean badenhorst Properties"
I wanted to take a moment to express my heartfelt gratitude for the incredible work you've done. Your contribution to the cause was not only concise and to the point, but also of the highest quality - precisely the kind of education that every agent in this field should have access to.
Thank you for going above and beyond with us. Your dedication and effort have made a significant impact, and I'm so appreciative of the extra mile you've traveled to support us.
"Jean badenhorst Properties"
Response from the owner 14:28 14 Apr 25
Oh Jean! Thank you! This has brought tears to my eyes! I am so grateful to work with amazing people like you and I am so glad it has made such an impact in your business and life. Well done for all the hard work you contributed to the course too! Excited to see your continued amazing success! xx 
What an honor to have found Nicke and The Winning Attitude. Her Speak With Impact course has completely transformed my life personally and my business. I am able to speak comfortable on and off camera! Ofcoz her kindness and curtesy are beyond! Thanks Nicke!!
Response from the owner 18:10 09 Apr 25
Oh Thank you so much Cebi!! You are incredible and I am excited for to continue working with you on your speaking journey!! YAY!! WELL DONE! 
I had a wonderfull learning journey with Nicke during The Speak with impact course. Learning about the DISC profile was very interesting.
I have also learned about myself confidence and that it is fine to let my voice be heard. What an amazing course this was. Well presented and organized. Thank you
I have also learned about myself confidence and that it is fine to let my voice be heard. What an amazing course this was. Well presented and organized. Thank you
Response from the owner 18:12 09 Apr 25
Thank you Joey for your very kind words! I loved working with you and watching your confidence grow, week after week! Truly inspirational! Anyone will be blessed to work with you for bond origination! Thank you again! xx 
An Exceptional Course for Public Speaking!
As someone with an established background in public speaking, I’ve taken several courses over the years to refine my skills. However, The Winning Attitude Speak with Impact Course by Nicke Abraham truly stands out as one of the best experiences I’ve had in my journey to becoming a more impactful speaker.
Nicke’s approach is sophisticated yet accessible, providing an ideal balance of advanced techniques and mindset strategies that pushed me to elevate my speaking even further. The course is not just for beginners; it’s designed to take your existing skills to the next level. Nicke’s emphasis on the psychological and emotional aspects of speaking—how to command presence, manage energy, and captivate an audience with authenticity—was a game-changer for me.
One of the highlights of the course was learning how to refine my message for greater clarity and resonance. Nicke provided invaluable insights into structuring presentations in a way that not only communicates information but also inspires and connects on a deeper level. Her expertise in storytelling and using emotional appeal helped me craft speeches that left a lasting impact on my audience.
Another key takeaway was the focus on advanced delivery techniques. From mastering vocal variation to controlling pacing and utilizing pauses for dramatic effect, I gained a much deeper understanding of how to make my delivery more dynamic and engaging. Nicke’s personalized feedback was incredibly useful, as he highlighted areas of strength and gave me specific tips on how to improve.
The course also places a significant emphasis on the importance of self-awareness and the mental game of public speaking. Nicke guided us through exercises that helped strengthen our inner confidence and overcome any subconscious barriers that might hold us back from fully commanding the stage. This has helped me approach speaking with a renewed sense of purpose and poise.
Overall, The Winning Attitude Speak with Impact Course has been an invaluable investment in my speaking career. Whether you're already experienced or looking to refine specific aspects of your performance, this course offers the tools, insights, and strategies to elevate your public speaking to an entirely new level. Nicke Abraham’s coaching is top-tier, and her genuine passion for helping others succeed shines through every lesson.
If you're serious about mastering your craft and becoming a speaker who leaves a lasting impression, this course is an absolute must!
As someone with an established background in public speaking, I’ve taken several courses over the years to refine my skills. However, The Winning Attitude Speak with Impact Course by Nicke Abraham truly stands out as one of the best experiences I’ve had in my journey to becoming a more impactful speaker.
Nicke’s approach is sophisticated yet accessible, providing an ideal balance of advanced techniques and mindset strategies that pushed me to elevate my speaking even further. The course is not just for beginners; it’s designed to take your existing skills to the next level. Nicke’s emphasis on the psychological and emotional aspects of speaking—how to command presence, manage energy, and captivate an audience with authenticity—was a game-changer for me.
One of the highlights of the course was learning how to refine my message for greater clarity and resonance. Nicke provided invaluable insights into structuring presentations in a way that not only communicates information but also inspires and connects on a deeper level. Her expertise in storytelling and using emotional appeal helped me craft speeches that left a lasting impact on my audience.
Another key takeaway was the focus on advanced delivery techniques. From mastering vocal variation to controlling pacing and utilizing pauses for dramatic effect, I gained a much deeper understanding of how to make my delivery more dynamic and engaging. Nicke’s personalized feedback was incredibly useful, as he highlighted areas of strength and gave me specific tips on how to improve.
The course also places a significant emphasis on the importance of self-awareness and the mental game of public speaking. Nicke guided us through exercises that helped strengthen our inner confidence and overcome any subconscious barriers that might hold us back from fully commanding the stage. This has helped me approach speaking with a renewed sense of purpose and poise.
Overall, The Winning Attitude Speak with Impact Course has been an invaluable investment in my speaking career. Whether you're already experienced or looking to refine specific aspects of your performance, this course offers the tools, insights, and strategies to elevate your public speaking to an entirely new level. Nicke Abraham’s coaching is top-tier, and her genuine passion for helping others succeed shines through every lesson.
If you're serious about mastering your craft and becoming a speaker who leaves a lasting impression, this course is an absolute must!
Amazing experience with an incredible host. I have always been scared of public speaking and decided to do the winning attitude with Nicke to overcome my fear. After finishing the course I am so greatful to have overcome my fear of public speaking and to have gained so much confidence. This is something everyone should do!
I completed the public speaking course, and it was an incredible experience! The sessions were well-structured, engaging, and packed with practical tips. Nicky created a supportive environment, helping me overcome my fear of speaking in front of an audience.
I learned how to organize my thoughts, use body language effectively, and connect with listeners — all while building confidence in my delivery. Each session pushed me outside my comfort zone in the best way possible.
I highly recommend this course to anyone looking to sharpen their communication skills, whether for work, social events, or personal growth. It’s a game changer
I learned how to organize my thoughts, use body language effectively, and connect with listeners — all while building confidence in my delivery. Each session pushed me outside my comfort zone in the best way possible.
I highly recommend this course to anyone looking to sharpen their communication skills, whether for work, social events, or personal growth. It’s a game changer
⭐⭐⭐⭐⭐
Nicke’s public speaking course has been truly life-changing for me. Her guidance has helped me gain confidence, refine my delivery, and speak with clarity and impact. She creates a supportive and empowering space, making even the most nervous speakers feel at ease. Thanks to her, I’ve seen a huge improvement in how I communicate, both on and off stage. If you’re looking to level up your public speaking skills, this course is a must! Highly recommend!
Nicke’s public speaking course has been truly life-changing for me. Her guidance has helped me gain confidence, refine my delivery, and speak with clarity and impact. She creates a supportive and empowering space, making even the most nervous speakers feel at ease. Thanks to her, I’ve seen a huge improvement in how I communicate, both on and off stage. If you’re looking to level up your public speaking skills, this course is a must! Highly recommend!
Taking the Speaking with Impact course in November 2024 was honestly one of the best decisions I’ve made. At first, I thought, “I don’t really need this,” but by the end of it, I realised I couldn’t have done without it! As a Pastor with over 20 years of experience, speaking felt second nature to me—it was like secondhand air. But then I worked with Nicke, and wow, she completely refined my approach. I went from rambling and losing my way in my thoughts to delivering a clear, impactful message from start to finish. I truly believe anyone who speaks in front of a group of more than three people should take this course. Actually, I think everyone should do it! Huge thanks to Nicke—it was truly an incredible experience.
Nicke is an exceptional trainer—skilled, dedicated, and truly passionate about what she does. She brings out the best in you, building confidence and empowering you to achieve more than you thought possible. Her support and expertise make all the difference. I highly recommend her courses!
Nicke Abraham is absolutely extraordinary professional public speaker and multi skills profound if you are looking for to change your life and influence others I would highly recommend.
Last night, I had the incredible honor of graduating from the Winning Attitude Academy's Speak With Impact course.
Standing in front of an audience of about 40 people to deliver my speech was both nerve-racking and exhilarating—a moment I will cherish forever.
Throughout this course, I learned to identify and eliminate the limiting beliefs that were holding me back. I discovered that I do have a story worth sharing, a story that can truly make a difference in someone else’s life. I also learned how to structure my signature talk, and in the process, I gained a level of self-confidence I never imagined possible.
The journey was transformative, thanks to Nicke’s incredible skills, experience, and passion for what she does. Her guidance inspired me to push through my fears, embrace this journey, and realize my potential. The constant practice and support we received were invaluable.
I’m now looking forward to joining the Speak With Impact Mastermind contingency to further hone my skills and implement everything I’ve learned. I’m so excited to see where this journey will take me!
What an incredible way to kick off 2025!
Standing in front of an audience of about 40 people to deliver my speech was both nerve-racking and exhilarating—a moment I will cherish forever.
Throughout this course, I learned to identify and eliminate the limiting beliefs that were holding me back. I discovered that I do have a story worth sharing, a story that can truly make a difference in someone else’s life. I also learned how to structure my signature talk, and in the process, I gained a level of self-confidence I never imagined possible.
The journey was transformative, thanks to Nicke’s incredible skills, experience, and passion for what she does. Her guidance inspired me to push through my fears, embrace this journey, and realize my potential. The constant practice and support we received were invaluable.
I’m now looking forward to joining the Speak With Impact Mastermind contingency to further hone my skills and implement everything I’ve learned. I’m so excited to see where this journey will take me!
What an incredible way to kick off 2025!
*Time is Money, Communication is Key*
I am incredibly grateful for Nicke Abraham's training in the _public speaking and real estate agent courses, as well as her goal-setting workshops_.
She taught me essential time management skills—simple yet highly effective techniques that have made a real difference in my daily routine.
Nicke also emphasized the art of asking the right questions, which has helped me engage more effectively with both buyers and sellers.
Above all, she taught me how to communicate clearly, concisely, and with impact, whether speaking with clients or addressing an audience.
Her insights have been invaluable in my personal and professional growth.
I am incredibly grateful for Nicke Abraham's training in the _public speaking and real estate agent courses, as well as her goal-setting workshops_.
She taught me essential time management skills—simple yet highly effective techniques that have made a real difference in my daily routine.
Nicke also emphasized the art of asking the right questions, which has helped me engage more effectively with both buyers and sellers.
Above all, she taught me how to communicate clearly, concisely, and with impact, whether speaking with clients or addressing an audience.
Her insights have been invaluable in my personal and professional growth.
What a privileged to have met Nicke from The Winning Attitude. She addressed our team with such an ease and she really inspired us through her life journey and incredibly powerful energy.
Nicke you are truly passionate with your attitude and I think everyone walked away with an idea to keep going and of course the choice is yours. Thank you so much!!
Nicke you are truly passionate with your attitude and I think everyone walked away with an idea to keep going and of course the choice is yours. Thank you so much!!
I had the privilege of participating in Nicke Abrahams' Winning Attitude: Goal-Setting and Time Management course,! The sessions were punchy and packed with valuable insights that have given me more clarity and confidence as I plan for 2025.
One of the biggest takeaways for me was learning to focus on the ONE thing that offers the highest value—an approach that aligns perfectly with my goal of building a business that supports the lifestyle I desire, rather than working around the clock.
I especially appreciated the opportunity to reflect and write down my goals, which now provide as a daily guide—a roadmap to stay on track and cut through the clutter. The sessions were engaging, empowering, and incredibly practical.
Nicke was open, professional, warm, funny, and engaging—a true pleasure to learn from. I highly recommend this course to anyone looking to streamline their focus and align their goals with their dreams.
Thank you, Nicke, for this incredible opportunity!
One of the biggest takeaways for me was learning to focus on the ONE thing that offers the highest value—an approach that aligns perfectly with my goal of building a business that supports the lifestyle I desire, rather than working around the clock.
I especially appreciated the opportunity to reflect and write down my goals, which now provide as a daily guide—a roadmap to stay on track and cut through the clutter. The sessions were engaging, empowering, and incredibly practical.
Nicke was open, professional, warm, funny, and engaging—a true pleasure to learn from. I highly recommend this course to anyone looking to streamline their focus and align their goals with their dreams.
Thank you, Nicke, for this incredible opportunity!
Hi Nicke I was away at our national sales conference last week so didn't get the opportunity to thank you for your brilliant training. I absolutely loved every second of working with you. You are one of the most special people and inspiring trainers I have ever had the pleasure of working with. Please keep in touch and look forward to more sessions with you. Wishing you the hugest success in your new venture. Warm regards Esme
If Public Speaking or presenting to the board gives you anxiety-THIS is the course to attend!!! Nicke is an encyclopedia of knowledge and shares her international expertise without hesitation. She communicates clear and concise and provides groundbreaking tools to empower you and give you courage to share your story.Loved every minute of this course.
I recently attended the "Speak with Impact" course, and I can’t express how transformative it was for me as an entrepreneur. Before the course, standing up to introduce myself at networking events felt like all the oxygen was being sucked out of the room. I struggled to convey who I am and what my business does, despite having a powerful story to share.
In just four weeks, this course completely changed my reality. It equipped me with the tools to articulate my story, enabling me to stand confidently in front of a room full of people and truly be my authentic self. I learned not only how to introduce myself but also how to engage and connect with others.
Nicke is an exceptional coach! Her energy, confidence, and guidance made all the difference. She provides a wealth of easily absorbed content and engages with each participant, making the learning experience enjoyable and impactful. By the end, I found myself wishing I could go through it all again.
I highly recommend attending this course. You’ll gain so much more than you ever anticipated!
In just four weeks, this course completely changed my reality. It equipped me with the tools to articulate my story, enabling me to stand confidently in front of a room full of people and truly be my authentic self. I learned not only how to introduce myself but also how to engage and connect with others.
Nicke is an exceptional coach! Her energy, confidence, and guidance made all the difference. She provides a wealth of easily absorbed content and engages with each participant, making the learning experience enjoyable and impactful. By the end, I found myself wishing I could go through it all again.
I highly recommend attending this course. You’ll gain so much more than you ever anticipated!
I entered Speak With Impact hoping to refine my public speaking skills, and by the end of the course, I not only achieved that but also crafted and delivered a signature keynote talk effortlessly.... without notes. The transformation was remarkable.
Nicke’s coaching style is both empowering and insightful. She pushes you to embrace your unique voice and helps you build a structure that turns ideas into a captivating narrative. Week after week, I gained the confidence to stand up and deliver speeches that resonated with clarity and conviction.
One of the most rewarding aspects was walking away with a fully formed keynote talk that felt authentically mine. I’m proud to add this new skill to my CV, and I’m genuinely excited to see how it enhances my career moving forward.
Whether you're a seasoned speaker looking for that extra edge or just starting, Speak With Impact is a game/ life changer!
Nicke’s coaching style is both empowering and insightful. She pushes you to embrace your unique voice and helps you build a structure that turns ideas into a captivating narrative. Week after week, I gained the confidence to stand up and deliver speeches that resonated with clarity and conviction.
One of the most rewarding aspects was walking away with a fully formed keynote talk that felt authentically mine. I’m proud to add this new skill to my CV, and I’m genuinely excited to see how it enhances my career moving forward.
Whether you're a seasoned speaker looking for that extra edge or just starting, Speak With Impact is a game/ life changer!
Nicke is a amazing. Her approach to couching is insightful and transformative. She equips you with tools needed to address challenges that are brought to her attention. I have attended two leadership training workshops with her and l have grown in my managerial role. I highly recommend her as personal, group or corporate couch.
Thank you Nicke for your passion and dedication. You are changing lives and making many dreams come true
Thank you Nicke for your passion and dedication. You are changing lives and making many dreams come true
I sat through a full day session with Nicke, the day went by so quick.
The session was fun and informative.
I was given tools not just to help me in my professional life but also my personal life.
Big ups to you Nicke!!!!
The session was fun and informative.
I was given tools not just to help me in my professional life but also my personal life.
Big ups to you Nicke!!!!
The course is not just sharing information, it's so much more than that. It's building confidence you didn't know you lacked, meeting your team at their own level to establish not only rappor with them but also their needs and how you can help them reach their next level, whatever that might be. It also allows you to allow each team member to maintain their own personality while you adapt yours to theirs thereby allowing them to grow and still be themselves. It teaches you to lead and be lead and others who want to follow in your footsteps. The work environment transcends from OKto 'What do you want me/us to do next? The energy is positive and your team is no longer scared to share ideas with you.
Nicke is amazing in that she allows you to fail(so to apeak) so that you can pick yourself up and be a better version of a leader, thereby being able to allow your own team to ' fail' and they arise from the ashes like a Phoenix. This course is not just for business but your personal life as well. I am me, but a better version and each day with my team might bring new challenges but now it's turned around to become a win, where it's not just me, but my team who comes up with the solutions.
Do Nicke' course, feel and see yourself and those around you transform! Help others transform! Thank you so much Nicke. Looking forward to the next course with you.
Nicke is amazing in that she allows you to fail(so to apeak) so that you can pick yourself up and be a better version of a leader, thereby being able to allow your own team to ' fail' and they arise from the ashes like a Phoenix. This course is not just for business but your personal life as well. I am me, but a better version and each day with my team might bring new challenges but now it's turned around to become a win, where it's not just me, but my team who comes up with the solutions.
Do Nicke' course, feel and see yourself and those around you transform! Help others transform! Thank you so much Nicke. Looking forward to the next course with you.
Before embarking on the leadership training course with Nicke, I had some vague notions of what a good leader should be and do, but nothing concrete and practical. The journey with Nicke over 3 months was not only training in how to be an effective leader, with proactive advice and frameworks, but it also became my weekly mentoring session for my personal career growth. I felt myself growing in confidence through our weekly interactions, recognising the skills and experience I already had and identifying areas where to improve. I particularly enjoyed the accountability Nicke instilled so that I am constantly pushing myself forward to figure out what's working, what's not working and how can I fix it 🙂 I would highly recommend Nicke's leadership transformation course to anyone, no matter what stage of your career you are in.
I recently completed Nicke's "Speaking with Impact" course and it was truly transformative!
Nicke's confidence and energy as a speaker initially drew me in at a Mom Biz networking event. Afterwards, I connected with her over coffee and learned about her exciting new course. Feeling inspired, I signed up right away. I knew this was my turning point to shake off the fear of public speaking.
The course itself was exceptional. Four intensive Friday sessions were packed with valuable information, personal stories, practical tips, and opportunities to practice with some amazing people. Not only did my confidence grow exponentially, but I also formed strong friendships with Nicke and my fellow participants. Nicke has this incredible ability to bring out the best in everyone!
Special Guest speakers added even more value to the experience and was a wonderful surprise.
By the end of the course, I had found my voice and learned to confidently share my story clearly so I reach a broader audience with my products. The graduation ceremony was the perfect finale. We showcased our newfound skills by presenting our stories in front of a supportive audience at a beautiful venue.
If you're looking to gain confidence and become a more impactful speaker, I highly recommend Nicke's "Speaking with Impact" course! Don't walk… run! It will be well worth it.
Nicke's confidence and energy as a speaker initially drew me in at a Mom Biz networking event. Afterwards, I connected with her over coffee and learned about her exciting new course. Feeling inspired, I signed up right away. I knew this was my turning point to shake off the fear of public speaking.
The course itself was exceptional. Four intensive Friday sessions were packed with valuable information, personal stories, practical tips, and opportunities to practice with some amazing people. Not only did my confidence grow exponentially, but I also formed strong friendships with Nicke and my fellow participants. Nicke has this incredible ability to bring out the best in everyone!
Special Guest speakers added even more value to the experience and was a wonderful surprise.
By the end of the course, I had found my voice and learned to confidently share my story clearly so I reach a broader audience with my products. The graduation ceremony was the perfect finale. We showcased our newfound skills by presenting our stories in front of a supportive audience at a beautiful venue.
If you're looking to gain confidence and become a more impactful speaker, I highly recommend Nicke's "Speaking with Impact" course! Don't walk… run! It will be well worth it.
It takes amazing talent to unlock talent in others, and you have been blessed with this, Nicke Abrahams. You got all 9 of us to dig deep through your 'Winning Attitude'. It was rigorous yet gentle, as you came alongside each one of us to deliver our best in the evening.
We have all found voice is our own unique way, and that we celebrate!
I highly recommend your Impact Speaking Course to those who are nudged to make an impact, for self or for others.
Personally, for me, this was the next layer of my healing process for 'THE LOOK'.
Thank you, Nicke!! ❤️
We have all found voice is our own unique way, and that we celebrate!
I highly recommend your Impact Speaking Course to those who are nudged to make an impact, for self or for others.
Personally, for me, this was the next layer of my healing process for 'THE LOOK'.
Thank you, Nicke!! ❤️
I thoroughly enjoyed the Powerful Leadership Transformation Course, It is an empowering and interactive training course that has valuable information, with a strong focus on the application of the knowledge shared throughout the sessions, that will assist you in becoming a better leader.
Nicke is also such a vibrant and passionate facilitator of the course. The course and how it is presented is nothing short of inspirational and motivating. I would highly recommend doing this course.
Nicke is also such a vibrant and passionate facilitator of the course. The course and how it is presented is nothing short of inspirational and motivating. I would highly recommend doing this course.
I completed Nicke Abrahams' Recruiting Talent course, which equipped me with all the necessary tools to make my first successful hire. What particularly impressed me about the course was Nicke's skill in breaking down the recruitment process into a user-friendly, step-by-step approach that is accessible to anyone.
I truly enjoyed this training... the interaction, the engagement, the learning! Information that left me with a lot to think about and a lot to change/implement/improve. The personality profiling topic was my fav *smiling* - Thank you Nicke for being you.
The name of this course " Powerfull Leadership Transformation" explains everything. The content is powerful and the "aha" thing that happened, I transformed in so many ways as a leader. Thank you Nicke for everything, I admire your passion and energy.
This was a very well trained course! Nicke is passionate about the subject matter and she give you her everything! Thank you Nicke for being constant. Always ready to teach, listen and advise. My Team also says Thank you as they also can experience the difference your training brought to them. I highly recommend this to anybody that want to be a better leader. YOU DO NEED IT!
The Winning Attitude Leadership Training was a life changing course with relevant concepts which have positively impacted how I lead my team. I continue to apply these concepts even in my day to day life. I have become a better version of myself. I highly recommend this training to every professional out there.
We recently had the privilege of experiencing an extraordinary training course led by the incredible Nicke Abraham from the Winning Attitude Skills Training. We can't help but share our excitement and tell you about the amazing things we learned to create the finest experience for our clients.
Right from the start, Nicke's energy and captivating presentation style had us hooked. This wasn't your typical boring training session! We laughed, we learned, and we left feeling enlightened and ready to take on the world.
The best part was the practical knowledge we gained. Nicke shared an array of strategies and techniques that we could immediately put into practice. We discovered effective ways to build strong relationships with our clients and provide unforgettable service.
If you're looking to level up your team's customer service skills and create the finest experiences for your clients, we wholeheartedly recommend Nicke Abraham and the Winning Attitude Skills Training. Nicke's ability to connect with people from all walks of life is truly remarkable. Her charisma and engaging presence make learning enjoyable and impactful.
Thank you, Nicke! We're thrilled to implement what we've learned and raise the bar, consistently creating the finest experiences for our clients.
Christel Willett
Head of Brand Experience
Harcourts South Africa
Right from the start, Nicke's energy and captivating presentation style had us hooked. This wasn't your typical boring training session! We laughed, we learned, and we left feeling enlightened and ready to take on the world.
The best part was the practical knowledge we gained. Nicke shared an array of strategies and techniques that we could immediately put into practice. We discovered effective ways to build strong relationships with our clients and provide unforgettable service.
If you're looking to level up your team's customer service skills and create the finest experiences for your clients, we wholeheartedly recommend Nicke Abraham and the Winning Attitude Skills Training. Nicke's ability to connect with people from all walks of life is truly remarkable. Her charisma and engaging presence make learning enjoyable and impactful.
Thank you, Nicke! We're thrilled to implement what we've learned and raise the bar, consistently creating the finest experiences for our clients.
Christel Willett
Head of Brand Experience
Harcourts South Africa
Wow! Never did I expect to get what I got from the training sessions with Nicke. What I have gained from attending these excellent training sessions cannot be sufficiently described in words. Nicke was there every step of the way and supported me through a very difficult process. I was humbled that she believed in me so much and believed 100% whole heartedly that I would be a success at it and I am proud to say that I was. The mentorship that I have received will stay with me for the rest of my life. Nicke, your energy is incredible and I can totally understand why everyone wants to be in your company and wants a piece of you. Thank you from the bottom of heart for all your wisdom and guidance. I look forward to doing many, many more public speaking and know you will be right next to me 🙂
"Knowledge is only powerful, if you consistently put it into action." In the property industry, we are daily faced with challenges and through the leadership course Nicke gave us a toolbox full of tools to use in every situation. Not only to resolve an issue, but to allow the people we work with, to grow and become more successful themselves. I will strongly suggest you do this amazing leadership course to find out "what is working, what is not working and what needs fixing," all while you are growing as a person and a leader.
On behalf of Greg Butler-Davis
I would like to thank Nicke Abraham
for her Winning Attitude training. I
recently completed the 12 week
course. The course provides you with
a real world toolkit for leading a
business, managing staff and building
positive culture. Over the last 18
months we have put several key
members of staff through the training,
and we can see the benefits. Reduced
staff turnover, increased sales and
consistently high levels of client
satisfaction. Any business leader
should consider Winning Attitude
training as an investment in their
business. I highly recommend Nicke
Abraham. Thanks Nicke, you are a
great professional trainer.
I would like to thank Nicke Abraham
for her Winning Attitude training. I
recently completed the 12 week
course. The course provides you with
a real world toolkit for leading a
business, managing staff and building
positive culture. Over the last 18
months we have put several key
members of staff through the training,
and we can see the benefits. Reduced
staff turnover, increased sales and
consistently high levels of client
satisfaction. Any business leader
should consider Winning Attitude
training as an investment in their
business. I highly recommend Nicke
Abraham. Thanks Nicke, you are a
great professional trainer.
I recently attended Nicke Abraham's leadership course at her "The Winning Attitude Skills Training" school and I highly recommend it to anyone looking to improve their communication skills and achieve their goals. Nicke is an incredibly knowledgeable and experienced instructor who knows how to convey complex ideas in a way that is easy to understand and apply.
The course covered a wide range of topics including effective communication strategies, goal setting, and time management techniques that have already had a positive impact on my professional and personal life. The atmosphere was engaging and interactive, and I left feeling motivated and empowered. If you're looking to take your leadership skills to the next level, I highly recommend this course!
The course covered a wide range of topics including effective communication strategies, goal setting, and time management techniques that have already had a positive impact on my professional and personal life. The atmosphere was engaging and interactive, and I left feeling motivated and empowered. If you're looking to take your leadership skills to the next level, I highly recommend this course!
Accreditation & Certification
As a public higher education institution, The Winning Attitude Skills Training (WA) functions in accordance to the Higher Education Act 101 of 1997. WA offers short courses, these short courses are not credit-bearing, and do not lead to formal qualifications on the National Qualifications Framework (NQF). Delegates who successfully complete a short course and comply with the related assessment criteria (where applicable) are awarded certificates of successful completion and/or attendance by The Winning Attitude Skills Training.
